Career Growth Coach – On‑Site

Serenity Healthcare; Richardson (TX); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off (PTO) 10 days

Paid holidays

Paid training

Job summary

Serenity Healthcare is seeking a Customer Experience Coach to work on-site in Texas. You will provide one-on-one support during scheduled sessions, use specialized tools (training provided), and encourage participants through journaling and mindfulness techniques.

The role emphasizes professionalism, empathy, and consistent, supportive experiences, with full paid training and opportunities for advancement within a growing wellness-focused organization.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Excellent verbal and written communication.
• Strong interpersonal skills with empathy.
• Authorized to work in the United States.
• Able to pass background check and drug screening.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Operate and monitor specialized program tools and technology (training provided).
• Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with team members.
• Ensure each participant's experience is professional, supportive, and respectful.
• Follow established processes and standards to maintain a consistent experience.

Skills

2+ years experience

Communication skills

Interpersonal skills

Authorized to work in US

Background check

Job description

Serenity Healthcare is seeking a Customer Experience Coach to work on-site in Texas. You will provide one-on-one support during scheduled sessions, use specialized tools (training provided), and encourage participants through journaling and mindfulness techniques.

The role emphasizes professionalism, empathy, and consistent, supportive experiences, with full paid training and opportunities for advancement within a growing wellness-focused organization.