Care Transition Coordinator – Hospice Partnerships & Growth

VitalCaring Group; Missouri City (TX); Hybrid; USD 55,000 - 78,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

FSA/HSA

Employee referral

Prepaid legal services

Identity theft protection

Paid time off

Tuition reimbursement

Continuing education reimbursement

Mental health support

Job summary

VitalCaring is seeking a Care Transition Coordinator to connect patients, families and partners to hospice services. This field-based role serves as the primary liaison between referral sources and internal clinical teams, ensuring timely transitions of care.

You will build relationships with hospitals, physician offices and SNFs, drive referral growth, and document activity in CRM/EMR to support safe, efficient admissions.

Qualifications

• Bachelor’s degree or equivalent experience in healthcare or related field.
• Minimum of two years of healthcare or related sales experience.
• Strong communication, relationship-building, and influencing skills.
• Ability to manage multiple priorities in a fast-paced, field-based environment.
• Proficiency with Microsoft Office and CRM systems.
• Valid driver’s license and reliable transportation.

Responsibilities

• Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions
• Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing
• Build and maintain strong relationships with referral partners through consistent communication and service excellence
• Develop and execute strategies to grow market share and drive referral volume
• Track, manage, and document sales activity across referral sources using CRM tools
• Achieve established referral and admission goals
• Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders
• Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions
• Represent VitalCaring professionally across all healthcare settings
• Participate in community outreach and events to promote services and strengthen partnerships
• Facilitate smooth transitions for patients into home health or hospice services
• Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery
• Ensure accurate and timely documentation in CRM and EMR systems

Skills

Communication skills

Relationship building

Influencing skills

Time management

CRM software

Microsoft Office

Independent work

Driver’s license

Education

Bachelor’s degree in Healthcare, Business, Marketing, or related field

Equivalent experience

Tools

EMR systems

Job description

VitalCaring is seeking a Care Transition Coordinator to connect patients, families and partners to hospice services. This field-based role serves as the primary liaison between referral sources and internal clinical teams, ensuring timely transitions of care.

You will build relationships with hospitals, physician offices and SNFs, drive referral growth, and document activity in CRM/EMR to support safe, efficient admissions.