Field-Based Care Transition & Hospice Partnerships Manager

Vitalcaring-Group; Tomball (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Generous paid time off

Tuition reimbursement

Flexible Spending Accounts

Employee referral program

Job summary

VitalCaring is seeking a Care Transition Coordinator – Hospice to connect patients and families with hospice services in a field-based, relationship-driven role. You will coordinate referrals, support admissions, and collaborate with hospitals, physicians, and case managers to ensure seamless transitions.

The role emphasizes growth in referral volume, strong CRM usage, and close partnerships with internal clinical teams to optimize patient outcomes in a compassionate care environment.

Qualifications

• Bachelor’s degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience).
• Minimum of two (2) years of healthcare or related sales experience.
• Strong communication, relationship-building, and influencing skills.
• Ability to manage multiple priorities in a fast-paced, field-based environment.
• Proficiency with Microsoft Office and CRM systems.
• Demonstrated ability to work independently and drive results.
• Valid driver’s license and reliable transportation.

Responsibilities

• Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions
• Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing
• Build and maintain strong relationships with referral partners through consistent communication and service excellence
• Develop and execute strategies to grow market share and drive referral volume
• Track, manage, and document sales activity across referral sources using CRM tools
• Achieve established referral and admission goals
• Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders
• Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions
• Represent VitalCaring professionally across all healthcare settings
• Participate in community outreach and events to promote services and strengthen partnerships
• Facilitate smooth transitions for patients into home health or hospice services
• Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery
• Ensure accurate and timely documentation in CRM and EMR systems

Skills

Communication skills

Relationship building

Influencing skills

Time management

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

CRM systems

Job description

VitalCaring is seeking a Care Transition Coordinator – Hospice to connect patients and families with hospice services in a field-based, relationship-driven role. You will coordinate referrals, support admissions, and collaborate with hospitals, physicians, and case managers to ensure seamless transitions.

The role emphasizes growth in referral volume, strong CRM usage, and close partnerships with internal clinical teams to optimize patient outcomes in a compassionate care environment.