Care Operations Cost & Budget Lead

Bzpp; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Employee Purchase Program

Tuition Assistance

Paid Time Off

Student Loan Program

Wellness Incentives

Job summary

Samsung Electronics America, Inc. is seeking a role to manage the Care organization’s budgets and cost processes. You will supervise invoice processing, forecast expenses, and lead governance of a $70M annual budget, while collaborating with Sales and Finance on product development projects.

Key duties include cost analysis across multiple streams, anti-fraud measures in warranty processes, and driving automation via AI to optimize financial operations and reconciliations.

Qualifications

• Bachelor's Degree in Business Administration or Accounting, or 6+ years of related experience.
• Six Sigma or Project Management Professional (PMP) is preferred.
• 3+ years of experience in returns management or accounting.
• Strong data handling and ability to derive insights from abnormal claim trends.
• Project management experience and lifecycle execution capability.
• Excellent analytical skills and proficiency with MS Office and BI tools.

Responsibilities

• Oversee multiple streams of cost analysis and present opportunities to leadership.
• Directly manage individuals processing vendor invoices.
• Support warranty and returns departments in cost trends and forecasting.
• Lead governance of the Care division budget (annual budget of $70M).
• Collaborate with system development teams to improve automation and AI.
• Oversee payment processes from Samsung to customers with third-party banks.
• Ensure cash posting/reconciliation meets Treasury and Accounting requirements.
• Support maximizing return recovery value of returned goods across channels.
• Manage audits through Warranty Health Check System (WHCS) including fraud detection.

Skills

Budget management

Invoice processing

Cost forecasting

Data analysis

Vendor management

Treasury reconciliation

Process automation

AI applications in finance

Warranty/returns insights

Communication skills

Education

Bachelor's Degree in Business Administration or Accounting

Tools

SAP

Tableau

Microsoft Excel

Job description

Samsung Electronics America, Inc. is seeking a role to manage the Care organization’s budgets and cost processes. You will supervise invoice processing, forecast expenses, and lead governance of a $70M annual budget, while collaborating with Sales and Finance on product development projects.

Key duties include cost analysis across multiple streams, anti-fraud measures in warranty processes, and driving automation via AI to optimize financial operations and reconciliations.