Care Management Support Specialist

Jobtome; Detroit (OR); Sur place; USD 21 000 - 40 000; Plein temps

Résumé du poste

Jobtome is seeking an administrative support professional to assist care management teams in providing integrated care services in the United States. The role emphasizes data entry, scheduling, and coordinating member services across benefit plans.

The ideal candidate has at least 1 year of healthcare admin experience, strong communication skills, and proficiency in Microsoft Office. CMA is preferred, and the position offers competitive compensation and benefits.

Qualifications

• At least 1 year of experience in an administrative support role in health care.
• Strong attention to detail.
• Problem-solving skills.
• Working knowledge of Microsoft Office (Outlook, Word, Excel) or other comparable software.
• Excellent customer service skills.
• Time-management and organizational skills.
• Strong verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency.

Responsabilités

• Facilitates administrative support including case assignment, member screening and scheduling, correspondence processing, data entry and telephone and clerical support for team facilitating care management related services for members.
• Facilitates initial review of assigned case levels and assists in case management assignment to care managers.
• Reviews data to identify principle member needs and works under the direction of the care manager to implement care plan.
• Schedules member visits with care managers as needed.
• Screens members according to Molina policies and processes and assists care management staff during process of identifying appropriate member services.
• Coordinates required member services in accordance with member benefit plan.
• Promotes communication both internally and externally to enhance effectiveness of care management services.
• Processes member and provider correspondence.

Connaissances

Healthcare admin

Attention to detail

Problem solving

Microsoft Office

Customer service

Time management

Verbal & written comms

Office proficiency

Formation

Certified Medical Assistant (CMA)

Description du poste

Jobtome is seeking an administrative support professional to assist care management teams in providing integrated care services in the United States. The role emphasizes data entry, scheduling, and coordinating member services across benefit plans.

The ideal candidate has at least 1 year of healthcare admin experience, strong communication skills, and proficiency in Microsoft Office. CMA is preferred, and the position offers competitive compensation and benefits.