Care Management Admin Specialist

Jobtome; Alcony (OH); On-site; USD 21,000 - 40,000; Full time

Job summary

Molina Healthcare in the United States is seeking an administrative support professional to assist the care management function and contribute to the delivery of integrated care across the continuum. The role emphasizes accurate data entry, scheduling, and coordination of member services under the care management team.

The ideal candidate will have at least 1 year in healthcare administrative support, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• At least 1 year of administrative support experience in health care.
• Strong attention to detail and problem-solving abilities.
• Proficient in Microsoft Office (Outlook, Word, Excel) and strong customer service.
• Excellent time-management and organizational skills.
• Strong verbal and written communication skills.

Responsibilities

• Facilitates administrative support including case assignment, member screening and scheduling, correspondence processing, data entry and telephone and clerical support for team facilitating care management related services for members.
• Facilitates initial review of assigned case levels and assists in case management assignment to care managers.
• Reviews data to identify principal member needs and works under the direction of the care manager to implement care plan.
• Schedules member visits with care managers as needed.
• Screens members according to Molina policies and processes and assists care management staff during process of identifying appropriate member services.
• Coordinates required member services in accordance with member benefit plan.
• Promotes communication both internally and externally to enhance effectiveness of care management services.
• Processes member and provider correspondence.

Skills

Attention to detail

Problem-solving

Customer service

Time management

Organizational skills

Verbal communication

Written communication

Education

Certified Medical Assistant (CMA)

Tools

Microsoft Office Suite

Job description

Molina Healthcare in the United States is seeking an administrative support professional to assist the care management function and contribute to the delivery of integrated care across the continuum. The role emphasizes accurate data entry, scheduling, and coordination of member services under the care management team.

The ideal candidate will have at least 1 year in healthcare administrative support, strong communication skills, and proficiency with Microsoft Office.