Care Management Administrative Specialist

Jobtome; Houston (TX); Sur place; USD 21 000 - 40 000; Plein temps

Avantages offerts par ce poste

Competitive benefits

Résumé du poste

Jobtome is seeking an administrative support specialist to assist the care management function in Houston, TX. The role supports non-clinical coordination across the care continuum and contributes to delivering quality, cost-effective member care.

Responsibilities include scheduling, data entry, member screening, and coordinating services per member benefit plans, with a focus on strong communication and organizational skills.

Qualifications

• At least 1 year of administrative support in health care or equivalent.
• Strong attention to detail and problem-solving skills.
• Proficient in Microsoft Office (Outlook, Word, Excel) or comparable software.
• Excellent customer service and written/verbal communication skills.

Responsabilités

• Facilitates administrative support including case assignment, scheduling, data entry and clerical tasks for care management teams.
• Assists in case management assignment and initial review of case levels.
• Reviews data to identify member needs and supports care plan implementation.
• Schedules member visits with care managers as needed.
• Screens members per Molina policies to identify appropriate member services.
• Coordinates required member services according to member benefit plans.
• Promotes internal and external communication to enhance care management effectiveness.
• Handles member and provider correspondence; supports 100% inbound call center operations.

Connaissances

Customer service

Attention to detail

Problem-solving

Communication skills

Time management

Microsoft Office

Formation

CMA (preferred)

Outils

Microsoft Office

Description du poste

Jobtome is seeking an administrative support specialist to assist the care management function in Houston, TX. The role supports non-clinical coordination across the care continuum and contributes to delivering quality, cost-effective member care.

Responsibilities include scheduling, data entry, member screening, and coordinating services per member benefit plans, with a focus on strong communication and organizational skills.