Care Management Administrative Specialist

Benefit & Risk Management Services, Inc.; Folsom (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

Benefit & Risk Management Services, Inc. is seeking a Care Management Assistant to support Care Management Coordinators with administrative tasks and utilization review deadlines.

You will handle calls, faxes, and data entry, contributing to efficient workflow in a high-volume desk. Ideal candidates have a High School diploma or GED and 1–2 years of medical/insurance admin experience, with strong communication and organizational skills.

Qualifications

• High School diploma or GED and 1–2 years administrative experience in medical or insurance field.
• English reading, writing and speaking proficiency.
• Experience with HIPAA confidentiality and standard office procedures.

Responsibilities

• Maintain regular office hours.
• Answer a high volume of telephone calls.
• Provide high quality administrative services and support to the department.
• Work independently on assigned tasks per policy and procedures.
• Receive, log and distribute mail correspondence.
• Manage department email.
• Handle basic office tasks: filing, faxing, copying, scanning.
• Enter requests into the Medical Utilization Review system with accuracy (99%).
• Meet deadlines; letters sent within 24 hours of medical determination.
• Maintain contact with Care Management staff, BRMS departments, providers and members.
• Perform other duties as assigned by Management.

Skills

Communication

Customer service

Organization

Keyboarding

MS Office

Medical terminology

Independence

Core hours

Education

High School diploma or GED

Tools

Excel

Job description

Benefit & Risk Management Services, Inc. is seeking a Care Management Assistant to support Care Management Coordinators with administrative tasks and utilization review deadlines.

You will handle calls, faxes, and data entry, contributing to efficient workflow in a high-volume desk. Ideal candidates have a High School diploma or GED and 1–2 years of medical/insurance admin experience, with strong communication and organizational skills.