Care Management Admin Specialist

Jobtome; Corpus Christi (TX); On-site; USD 21,000 - 40,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Molina Healthcare is seeking an administrative support specialist to assist the care management team. The role involves handling non-clinical tasks, scheduling, data entry, and member communication to support integrated care delivery.

You will work under the direction of care managers to help implement care plans and coordinate services. Ideal candidates have at least 1 year in healthcare administration, strong MS Office skills, and excellent customer service.

Qualifications

• Minimum of 1 year of experience in an administrative support role in health care or equivalent education/experience.
• Proficient in MS Office (Outlook, Word, Excel) and other common software.
• Excellent customer service, time-management, and organizational skills.
• Strong verbal and written communication abilities.
• Ability to screen, schedule, and coordinate care management activities.

Responsibilities

• Provides non-clinical administrative support to care management and assists in scheduling and data entry.
• Supports initial review of case levels and assignment of cases to care managers.
• Reviews data to identify member needs and helps implement care plans.
• Schedules member visits with care managers as needed.
• Screens members per Molina policies and coordinates member services.
• Promotes internal and external communication to enhance care management services.
• Processes member and provider correspondence.
• Handles 100% inbound call center work.

Skills

Attention to detail

Problem-solving

Customer service

Time management

Organizational skills

Verbal and written communication

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Molina Healthcare is seeking an administrative support specialist to assist the care management team. The role involves handling non-clinical tasks, scheduling, data entry, and member communication to support integrated care delivery.

You will work under the direction of care managers to help implement care plans and coordinate services. Ideal candidates have at least 1 year in healthcare administration, strong MS Office skills, and excellent customer service.