Care Management Support Specialist

Jobtome; Fort Lauderdale (FL); On-site; USD 21,000 - 40,000; Full time

Job summary

Jobtome is seeking a non-clinical administrative support specialist to bolster the care management function. The role supports interdisciplinary teams delivering integrated care and contributes to strategies for quality and cost-effective member care.

Responsibilities include scheduling, data entry, and processing correspondence while ensuring alignment with Molina Healthcare policies. The position emphasizes strong communication, organizational skills, and customer service in a healthcare

Qualifications

• At least 1 year of experience in administrative support in health care.

Responsibilities

• Provide administrative support including case assignment, scheduling, data entry, and clerical support for care management services.
• Assist in case management assignment to care managers.
• Review data to identify member needs and support care plans under supervision of care managers.
• Schedule member visits with care managers.
• Screen members per Molina policies and assist in identifying appropriate member services.
• Coordinate required member services per member benefit plan.
• Promote internal and external communication to enhance care management effectiveness.
• Process member and provider correspondence.

Skills

Administrative support

Time management

Organizational skills

Verbal communication

Written communication

Attention to detail

Problem-solving

Customer service

Education

Certified Medical Assistant (CMA)

Tools

Microsoft Office

Job description

Jobtome is seeking a non-clinical administrative support specialist to bolster the care management function. The role supports interdisciplinary teams delivering integrated care and contributes to strategies for quality and cost-effective member care.

Responsibilities include scheduling, data entry, and processing correspondence while ensuring alignment with Molina Healthcare policies. The position emphasizes strong communication, organizational skills, and customer service in a healthcare