Care Management Administrative Specialist

Jobtome; El Paso (TX); On-site; USD 21,000 - 40,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Jobtome in El Paso, Texas, seeks an administrative support specialist for the care management function. You will handle non-clinical duties, support interdisciplinary teams, and contribute to delivering integrated care across the continuum.

The role emphasizes accurate data entry, scheduling, and communication to ensure quality, cost-effective member care. Experience in healthcare admin and CMA is preferred.

Qualifications

• At least 1 year of experience in an administrative support role in health care.
• Strong attention to detail.
• Problem-solving skills.
• Proficient with Microsoft Office (Outlook, Word, Excel) or other comparable software.
• Excellent customer service skills.
• Time-management and organizational skills.
• Strong verbal and written communication skills.

Responsibilities

• Provides non-clinical administrative support to the care management function.
• Contributes to interdisciplinary team efforts supporting integrated delivery of care.
• Supports quality and cost-effective member care.
• Facilitates administrative support including case assignment, screening, scheduling, correspondence processing, data entry, and clerical support for care management services.
• Assists in initial review of case levels and assignment to care managers.
• Reviews data to identify member needs and helps implement care plans.
• Schedules member visits with care managers.
• Screens members per Molina policies and helps identify appropriate member services.
• Coordinates required member services per member benefit plan.
• Promotes internal and external communication to enhance care management effectiveness.
• Processes member and provider correspondence.
• Handles 100% inbound calls in call center.

Skills

Attention to detail

Problem-solving

Customer service

Time management

Verbal and written communication

Education

Certified Medical Assistant (CMA)

Tools

Microsoft Office

Job description

Jobtome in El Paso, Texas, seeks an administrative support specialist for the care management function. You will handle non-clinical duties, support interdisciplinary teams, and contribute to delivering integrated care across the continuum.

The role emphasizes accurate data entry, scheduling, and communication to ensure quality, cost-effective member care. Experience in healthcare admin and CMA is preferred.