Care Management Support Specialist

Molina Healthcare; Florida; On-site; USD 21,000 - 40,000; Full time

Job summary

Molina Healthcare is seeking an administrative support professional in Florida to assist the care management team. You will handle case assignment support, scheduling, data review, and correspondence processing to facilitate integrated care delivery.

Ideal candidates bring at least 1 year in healthcare administration, strong MS Office skills, and excellent communication and customer service abilities. CMA is preferred; the role emphasizes detail-oriented, efficient support.

Qualifications

• At least 1 year of administrative support experience in health care.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel) or equivalent.
• Excellent customer service, time-management, and organizational skills.
• Strong verbal and written communication skills.
• CMA certification preferred.

Responsibilities

• Provides non-clinical administrative support to the care management function.
• Assists in case management assignment and scheduling for care teams.
• Reviews data to identify member needs and supports care plans.
• Schedules member visits with care managers.
• Coordinates member services per benefit plans.
• Processes member and provider correspondence.
• Promotes internal and external communication for care management effectiveness.

Skills

Customer service

Time management

Communication

Attention to detail

Problem-solving

Education

Certified Medical Assistant (CMA)

Tools

Microsoft Office

Job description

Molina Healthcare is seeking an administrative support professional in Florida to assist the care management team. You will handle case assignment support, scheduling, data review, and correspondence processing to facilitate integrated care delivery.

Ideal candidates bring at least 1 year in healthcare administration, strong MS Office skills, and excellent communication and customer service abilities. CMA is preferred; the role emphasizes detail-oriented, efficient support.