Care Coordination Specialist — Medical Scheduling

US-Department-of-Veterans-Affair; Las Vegas (NV); On-site; USD 42,000 - 56,000; Full time

Job summary

The U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant to support eligibility, scheduling, and provider interactions within the Community Care office. This role uses an interdisciplinary care delivery model to assist consult teams and manage PatsR inquiries from Veteran Experience.

Applicants may be referred if education or licensure is pending, but may not be hired until requirements are met. Grandfathering provisions may apply for current VA staff.

Qualifications

• U.S. citizenship and English proficiency required.
• Education: high school diploma, GED, or equivalent from a state board.
• Foreign education must be equivalent as determined by a private credentialing organization.
• Grandfathering provisions may apply for current VA employees.

Responsibilities

• Support consult teams within interdisciplinary care delivery.
• Handle eligibility, scheduling, provider interaction, DME, and community pharmacy scripts.
• Manage PatsR inquiries from Veteran Experience.
• Assist with demographics and insurance verification at check-in.

Skills

Scheduling

Communication

Team collaboration

Prioritization

Medical terminology

Education

High school diploma or GED

Job description

The U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant to support eligibility, scheduling, and provider interactions within the Community Care office. This role uses an interdisciplinary care delivery model to assist consult teams and manage PatsR inquiries from Veteran Experience.

Applicants may be referred if education or licensure is pending, but may not be hired until requirements are met. Grandfathering provisions may apply for current VA staff.