Veterans Care Admin & Scheduling Specialist

U.S. Department of Veterans Affairs; White City (OR); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

Federal health insurance

Federal retirement plan

Job summary

The White City VA Medical Center (U.S. Department of Veterans Affairs) is seeking an Advanced Medical Support Assistant to support the Business Office – Specialty Care.

The role focuses on eligibility determinations, enrollment processing, and coordinating care across clinics and departments for Veterans. Responsibilities include handling scheduling, data entry, and reporting while supporting inpatient units and ensuring timely communication with clinicians and veterans.

Qualifications

• Must meet all basic requirements by closing date
• Ability to collaborate with wide range of medical staff across disciplines
• Demonstrated communication skills with internal and external customers

Responsibilities

• Determine health care eligibility for Veteran patients.
• Process enrollment, benefits, and registration.
• Counsel veterans on enrollment for health care benefits and programs.
• Obtain information from veterans for enrollment activities.
• ScheduleVeteran appointments, cancellations, and rescheduling.
• Facilitate communication between Veterans and facility departments.
• Provide administrative support to inpatient units and wards.
• Enter data manually and electronically; maintain records.
• Compile statistics and generate reports.

Skills

Collaboration across clinicians

Prioritization & organization

Communication (written & verbal)

Data entry & reporting

Customer service

Education

High school diploma or equivalent

Job description

The White City VA Medical Center (U.S. Department of Veterans Affairs) is seeking an Advanced Medical Support Assistant to support the Business Office – Specialty Care.

The role focuses on eligibility determinations, enrollment processing, and coordinating care across clinics and departments for Veterans. Responsibilities include handling scheduling, data entry, and reporting while supporting inpatient units and ensuring timely communication with clinicians and veterans.