Veterans Care Coordination Specialist (Advanced)

U.S. Department of Veterans Affairs; Fargo (ND); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Sign-on bonus

Paid time off

Federal health/vision/dental insurance

Job summary

The U.S. Department of Veterans Affairs Fargo Health Care System is seeking a Medical Support Assistant (Advanced) to provide clerical and administrative support in coordinating care for veterans through VA Community Care referral processing.

This GS-6 position requires ability to operate computerized systems, manage appointments, and communicate effectively with clinicians and veterans. A strong focus on patient service and interdepartmental coordination is essential.

Qualifications

• High school diploma or GED or equivalent.
• Citizenship and English proficiency as required.
• Experience or demonstrated KSAs in coordinating care.
• Ability to operate electronic health records and scheduling systems.

Responsibilities

• Assist with VA Community Care coordination and referrals.
• Coordinate veteran appointments across community care vendors.
• Communicate with care teams to ensure timely access to care.
• Process inquiries and maintain patient records in EHR.

Skills

Computer literacy

Medical terminology

Communication skills

Customer service

Education

High school diploma / GED

Tools

Electronic health records

Scheduling systems

Job description

The U.S. Department of Veterans Affairs Fargo Health Care System is seeking a Medical Support Assistant (Advanced) to provide clerical and administrative support in coordinating care for veterans through VA Community Care referral processing.

This GS-6 position requires ability to operate computerized systems, manage appointments, and communicate effectively with clinicians and veterans. A strong focus on patient service and interdepartmental coordination is essential.