Care Access & Scheduling Coordinator

Veterans Health Administration; Odessa (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

The Veterans Health Administration is seeking an Advanced Medical Support Assistant to support the Health Administration Service. The incumbent will help manage access to care, schedule appointments, collect demographic and insurance data, process patient information, and provide strong customer service to patients and colleagues.

This position emphasizes coordination of appointments across disciplines and adherence to policies and procedures to ensure smooth patient flow and care access.

Qualifications

• High school diploma or GED required.
• Ability to multitask across multiple systems.
• Excellent written and verbal communication with diverse customers.

Responsibilities

• Assist scheduling and coordinating appointments using advanced access principles.
• Collect and update demographics and insurance information.
• Process patient information and provide customer service.
• Coordinate consults and referrals as part of patient flow.

Skills

Scheduling

Customer service

Multitasking

Communication

Education

High school diploma or GED

Job description

The Veterans Health Administration is seeking an Advanced Medical Support Assistant to support the Health Administration Service. The incumbent will help manage access to care, schedule appointments, collect demographic and insurance data, process patient information, and provide strong customer service to patients and colleagues.

This position emphasizes coordination of appointments across disciplines and adherence to policies and procedures to ensure smooth patient flow and care access.