Care Coordination Specialist — Medical Support Assistant

US-Department-of-Veterans-Affair; Mount Vernon (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

US Department of Veterans Affairs seeks an Advanced Medical Support Assistant to support the Puget Sound VA Medical Center's Mount Vernon, WA Community Based Outreach Clinic. This role involves coordinating across clinics, scheduling appointments, and handling patient communications to ensure timely access to care.

The candidate must meet federal requirements including U.S. citizenship, English proficiency, and education, with specialized experience at GS-5 level or higher.

Qualifications

• One year of specialized experience at GS-5 level in an advanced or complex clinical setting coordinating care and scheduling across multiple clinics.
• GS-6 level education cannot substitute for required specialized experience.
• KSAs include collaboration with clinicians, prioritization, communication, and knowledge of care delivery processes.

Skills

Team collaboration

Prioritization

Communication

Care coordination

Care delivery

Medical terminology

Education

High school diploma or equivalent

Job description

US Department of Veterans Affairs seeks an Advanced Medical Support Assistant to support the Puget Sound VA Medical Center's Mount Vernon, WA Community Based Outreach Clinic. This role involves coordinating across clinics, scheduling appointments, and handling patient communications to ensure timely access to care.

The candidate must meet federal requirements including U.S. citizenship, English proficiency, and education, with specialized experience at GS-5 level or higher.