Care Coordination Specialist

iHealth; Plymouth (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, dental, vision plans

401(k) with profit sharing

Job summary

The Care Coordinator Float at iHealth supports the clinic and physician care teams by providing administrative and patient care services across multiple Minnesota locations. The role is full-time, Monday–Friday, 8:00 AM–4:30 PM, based in Plymouth and surrounding sites.

Responsibilities include coordinating appointments, tests, referrals, and authorizations; maintaining physician schedules; handling records and communications between providers and patients; and assisting in clinic tasks such as

Qualifications

• High school diploma/GED or equivalent.
• Administrative or medical office experience preferred.
• Medical terminology knowledge strongly preferred.
• Transcription experience, where applicable.
• Customer service experience.

Responsibilities

• Provide communication and liaison between providers and patients.
• Build Physician schedule and maintain scheduling template.
• Schedule patient appointments, surgeries, and diagnostic tests.
• Obtains referral and/or authorization requirements per insurance guidelines.
• Provide follow up to patient inquiries, contacting provider as necessary.
• Process mail and correspondence.
• Coordinate the transmission and acquisition of patient records.
• Maintain Physician schedule, communicating changes appropriately.
• Assistance with rooming, transcription or medical scribing as needed.
• Any and all other duties as assigned.

Skills

Communication

Scheduling

Customer service

Medical terminology

Transcription

Education

High school diploma or GED

Job description

The Care Coordinator Float at iHealth supports the clinic and physician care teams by providing administrative and patient care services across multiple Minnesota locations. The role is full-time, Monday–Friday, 8:00 AM–4:30 PM, based in Plymouth and surrounding sites.

Responsibilities include coordinating appointments, tests, referrals, and authorizations; maintaining physician schedules; handling records and communications between providers and patients; and assisting in clinic tasks such as