Care Coordinator - Scheduling & Patient Care Admin

iHealth; Eagan (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Sign-on bonus

Medical/dental/vision plans

401(k) w/ Profit Sharing

Tuition Reimbursement

Lifetime Fitness Subsidy

Car Rental discounts

Insurance savings programs

Job summary

iHealth is seeking a Care Coordinator to support the clinic and physician care team with administrative and patient care services. The role is full-time, Monday–Friday, 7:00 AM–5:00 PM, based in our Eagan and Burnsville locations in Minnesota.

Responsibilities include liaising between providers and patients, building and maintaining the physician schedule, scheduling appointments, surgeries, and tests, handling referrals per insurance guidelines, and following up on inquiries.

Qualifications

• High school diploma or GED required.
• Administrative or medical office experience preferred.
• Medical terminology knowledge strongly preferred.
• Transcription experience, where applicable.
• Customer service experience.

Responsibilities

• Provide communication and liaison between providers and patients.
• Build Physician schedule and maintain scheduling template.
• Schedule patient appointments, surgeries, and diagnostic tests.
• Obtains referral and/or authorization requirements per insurance guidelines.
• Provide follow up to patient inquiries, contacting provider as necessary.
• Process mail and correspondence.
• Coordinate the transmission and acquisition of patient records.
• Maintain Physician schedule, communicating changes appropriately.
• Additional functions may include: transcription or medical scribe; assist in clinic with rooming, etc.; assist physician with legal practice, etc.
• Any and all other duties as assigned.

Skills

Communication

Scheduling

Customer service

Education

High school diploma/GED

Job description

iHealth is seeking a Care Coordinator to support the clinic and physician care team with administrative and patient care services. The role is full-time, Monday–Friday, 7:00 AM–5:00 PM, based in our Eagan and Burnsville locations in Minnesota.

Responsibilities include liaising between providers and patients, building and maintaining the physician schedule, scheduling appointments, surgeries, and tests, handling referrals per insurance guidelines, and following up on inquiries.