Scheduling & Patient Care Coordinator

Twin Cities Orthopedics; Plymouth (MN); On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Twin Cities Orthopedics is seeking a Care Coordinator Float to support the clinic and physician care team with administrative and patient care services. This full-time role operates Monday–Friday, 8:00 AM–4:30 PM from Plymouth and other locations such as Maple Grove, Robbinsdale, Brooklyn Park, and Blaine.

Responsibilities include coordinating communication between providers and patients, managing physician schedules, arranging appointments and tests, handling referrals, and processing

Qualifications

• High school diploma or equivalent.
• Administrative or medical office experience preferred.
• Medical terminology knowledge strongly preferred.
• Transcription experience where applicable.
• Customer service experience preferred.

Responsibilities

• Provide communication and liaison between providers and patients.
• Build Physician schedule and maintain scheduling template.
• Schedule patient appointments, surgeries, and diagnostic tests.
• Obtain referral and/or authorization requirements per insurance guidelines.
• Provide follow up to patient inquiries and contact provider as necessary.
• Process mail and correspondence.
• Coordinate transmission and acquisition of patient records.
• Maintain Physician schedule and communicate changes.

Skills

Customer service

Communication

Medical terminology

Education

High school diploma/GED

Administrative or medical office experience

Medical terminology knowledge

Transcription experience

Customer service experience

Job description

Twin Cities Orthopedics is seeking a Care Coordinator Float to support the clinic and physician care team with administrative and patient care services. This full-time role operates Monday–Friday, 8:00 AM–4:30 PM from Plymouth and other locations such as Maple Grove, Robbinsdale, Brooklyn Park, and Blaine.

Responsibilities include coordinating communication between providers and patients, managing physician schedules, arranging appointments and tests, handling referrals, and processing