Care Coordination Specialist: Scheduling & Patient Liaison

Twin Cities Orthopedics; United States; Remote; USD 23,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus (select roles)

Medical, Dental & Vision plans

Tuition Reimbursement

401(k) with Profit Sharing

Employee Assistance Program

Job summary

Twin Cities Orthopedics is seeking a Care Coordinator Float to support the clinic and physician care team with administrative and patient care services. This full-time role will handle scheduling, referrals, and communications across multiple sites in Minnesota.

Based in Plymouth, Maple Grove, Robbinsdale, Brooklyn Park, and Blaine, the position follows a Monday–Friday 8:00 AM to 4:30 PM schedule with competitive benefits and opportunities for growth within the i-Health organization.

Qualifications

• High school diploma or GED required.
• Administrative or medical office experience preferred.
• Medical terminology knowledge strongly preferred.
• Transcription experience, where applicable.

Responsibilities

• Provide communication and liaison between providers and patients.
• Build physician schedule and maintain scheduling template.
• Schedule patient appointments, surgeries, and diagnostic tests.
• Obtain referral and/or authorization requirements per insurance guidelines.
• Provide follow up to patient inquiries, contacting provider as necessary.
• Process mail and correspondence.
• Coordinate the transmission and acquisition of patient records.
• Maintain physician schedule, communicating changes appropriately.
• Assist in clinic with rooming and transcription or medical scribing as needed.
• Perform other duties as assigned.

Skills

Communication

Scheduling

Patient liaison

Medical terminology

Education

High school diploma/GED

Job description

Twin Cities Orthopedics is seeking a Care Coordinator Float to support the clinic and physician care team with administrative and patient care services. This full-time role will handle scheduling, referrals, and communications across multiple sites in Minnesota.

Based in Plymouth, Maple Grove, Robbinsdale, Brooklyn Park, and Blaine, the position follows a Monday–Friday 8:00 AM to 4:30 PM schedule with competitive benefits and opportunities for growth within the i-Health organization.