Patient Care & Scheduling Specialist

iHealth; Robbinsdale (MN); Sur place; USD 40 000 - 54 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus $1,500

Comprehensive benefits package

401(k) with profit sharing

Résumé du poste

Infinite Health Collaborative (i-Health) operates Twin Cities Orthopedics and seeks a Care Coordinator Float to support the care team. You will handle administrative tasks, coordinate scheduling for physicians, and ensure smooth patient communication across Plymouth, Maple Grove, Robbinsdale, Brooklyn Park and Blaine locations.

The role emphasizes HIPAA compliance, strong customer service, and ability to manage referrals and authorizations.

Qualifications

• High school diploma/GED or equivalent.
• Administrative or medical office experience preferred.
• Medical terminology knowledge strongly preferred.
• Transcription experience, where applicable.
• Customer service experience.

Responsabilités

• Provide communication and liaison between providers and patients.
• Build Physician schedule and maintain scheduling template.
• Schedule patient appointments, surgeries, and diagnostic tests.
• Obtains referral and/or authorization requirements per insurance guidelines.
• Provide follow up to patient inquiries, contacting provider as necessary.
• Process mail and correspondence.
• Coordinate the transmission and acquisition of patient records.
• Maintain Physician schedule, communicating changes appropriately.
• Transcription or medical scribing (optional) and related tasks.
• Assist in clinic with rooming, etc. and other duties as assigned.

Connaissances

Administrative experience

Medical terminology knowledge

Transcription experience

Customer service

Formation

High school diploma/GED

Transcription experience

Description du poste

Infinite Health Collaborative (i-Health) operates Twin Cities Orthopedics and seeks a Care Coordinator Float to support the care team. You will handle administrative tasks, coordinate scheduling for physicians, and ensure smooth patient communication across Plymouth, Maple Grove, Robbinsdale, Brooklyn Park and Blaine locations.

The role emphasizes HIPAA compliance, strong customer service, and ability to manage referrals and authorizations.