Care Coordination Administrative Assistant

Tufts Medicine; Massachusetts; On-site; USD 28,000 - 35,000; Full time

Job summary

Tufts Medicine is seeking an Administrative Assistant to provide essential administrative support to Care Coordination. The role includes calendar management, travel arrangements, filing, and handling inquiries to ensure efficient department operations.

The position requires strong organizational, communication, and computer skills, with experience using Microsoft Office. You will interact with patients, staff, and leadership while maintaining confidentiality and professional standards.

Qualifications

• High School diploma or equivalent.
• Two (2) years of related experience.
• Five (5) years of related experience.

Responsibilities

• Maintains established departmental policies and procedures, objectives, quality assurance, safety, environmental and infection control standards.
• Types correspondence, reports, memoranda, special projects, technical papers, and related material for department staff; takes and transcribes dictation of confidential material.
• Schedules and coordinates meetings and facilities, including travel and lodging arrangements.
• Receives, handles, and transfers phone calls and messages promptly and courteously.
• Greets visitors in a friendly, professional manner and directs to appropriate person/place.
• Collects and gathers information for conferences, meetings, and reports.
• Processes all incoming mail; opens, dates, stamps, organizes the schedule of Administrative Manager; follows up.
• Makes travel arrangements; uses hospital travel agent; maintains documentation and submits expenses for reimbursement.
• Maintains organized office files and daily filing; updates directory on hospital network.
• Processes hospital forms (employee actions, purchase requisitions, requests for payment, petty cash) with attached documentation.
• Maintains and orders office supplies; communicates equipment problems to Medical Engineering.
• Promotes professional growth through participation in educational programs and workshops.
• Maintains confidentiality in all office matters; fosters a positive work environment.
• Monitors unit cost and quality of supplies; negotiates purchase agreements with vendors.
• Attends meetings and prepares notes; composes letters from dictation or policy knowledge.
• Coordinates setup for new staff: network request forms, passwords, and equipment setup.

Skills

Multitasking

Organization & communication

Microsoft Office

Takes messages accurately

Interpersonal skills

Work under pressure

Office equipment knowledge

Adaptability

Education

High School diploma or equivalent

Two (2) years of related experience

Five (5) years of related experience

Job description

Tufts Medicine is seeking an Administrative Assistant to provide essential administrative support to Care Coordination. The role includes calendar management, travel arrangements, filing, and handling inquiries to ensure efficient department operations.

The position requires strong organizational, communication, and computer skills, with experience using Microsoft Office. You will interact with patients, staff, and leadership while maintaining confidentiality and professional standards.