Care Access & Eligibility Coordinator

AdaptHealth, LLC; Salt Lake City (UT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off

Medical, dental, and vision coverage

Job summary

AdaptHealth seeks an Intake Specialist to connect patients with care by coordinating referrals, reviewing clinical documents, and ensuring accurate setup. You will collaborate with patients, providers, referral sources, and internal teams to navigate insurance requirements and eligibility, driving smooth intake.

This role suits detail-oriented professionals who enjoy patient communication and cross-team collaboration in a fast-paced healthcare environment. Prior office experience is valued.

Qualifications

• 1 year of relatable work experience required.
• High School Diploma or Associate’s degree in a related field required.
• Experience in management, administrative, clerical, insurance, billing, calls or customer service preferred but not required.
• Healthcare experience in pharmacy, HME, medical supply, or Medicare-certified environment is a plus but not required.
• Excellent verbal and written communication with attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient computer skills; familiarity with healthcare systems is a plus.
• Ability to work independently following procedures.

Responsibilities

• Review medical records, payer guidelines, and eligibility before service delivery.
• Communicate with patients about financial responsibility and document interactions.
• Contact patients when documentation doesn’t meet payer requirements and offer alternatives.
• Coordinate with referral sources, physicians, and clinical teams to obtain complete documentation.
• Maintain accurate, timely documentation of patient information in electronic systems.
• Enter referrals within established timeframes while meeting productivity and quality standards.
• Collaborate with leadership to ensure inventory and services are scheduled appropriately.
• Support sales, insurance verification, and internal teams to facilitate referrals and intake.

Skills

Administrative experience

Communication skills

Multitasking

Detail orientation

Healthcare knowledge

Education

High School Diploma

Associate’s degree in Healthcare Administration

Tools

Microsoft Office

Job description

AdaptHealth seeks an Intake Specialist to connect patients with care by coordinating referrals, reviewing clinical documents, and ensuring accurate setup. You will collaborate with patients, providers, referral sources, and internal teams to navigate insurance requirements and eligibility, driving smooth intake.

This role suits detail-oriented professionals who enjoy patient communication and cross-team collaboration in a fast-paced healthcare environment. Prior office experience is valued.