Patient Access & Intake Specialist

AdaptHealth, LLC; Albany (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Stock Purchase Plan

Parental bonding leave

Disability Insurance

Life and AD&D Insurance

FSA and HSA

Job summary

AdaptHealth is seeking an Intake Specialist to support patient access by coordinating referrals, reviewing documentation, and ensuring services are set up accurately and efficiently. You will work with patients, providers, referral sources, and internal teams to navigate insurance requirements and eligibility.

Ideal candidates enjoy detail-oriented work, patient communication, and cross-team collaboration in a fast-paced healthcare environment.

Qualifications

• One year of relatable work experience required.
• Excellent verbal and written communication with attention to detail.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Review medical records and payer guidelines to determine eligibility and compliance.
• Communicate with patients regarding financial responsibility and document interactions.
• Coordinate with referral sources, physicians, and clinical teams to obtain complete documentation.
• Enter referrals within established timeframes while meeting productivity and quality standards.
• Support team operations and follow company policies.

Skills

Verbal communication

Written communication

Attention to detail

Multi-tasking

Microsoft Office

Healthcare systems

Independent work

Education

High school diploma

Associate’s degree or relatable field

Healthcare Administration or Business Administration

Tools

Microsoft Office

Healthcare IT systems

Job description

AdaptHealth is seeking an Intake Specialist to support patient access by coordinating referrals, reviewing documentation, and ensuring services are set up accurately and efficiently. You will work with patients, providers, referral sources, and internal teams to navigate insurance requirements and eligibility.

Ideal candidates enjoy detail-oriented work, patient communication, and cross-team collaboration in a fast-paced healthcare environment.