Cardiology Scheduler: Patient Access & Coordination

The Christ Hospital; Cincinnati (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

The Christ Hospital is seeking a front desk scheduling clerk to manage daily patient and physician appointments using our Practice Management system and EMR. You will greet patients, verify insurance, collect co-pays, and handle busy front desk tasks with discretion and professionalism.

Responsibilities include answering calls, routing messages, and maintaining accurate records while upholding HIPAA and confidentiality standards in a fast-paced medical office.

Qualifications

• Education: High School Diploma or equivalent.
• 1–3 years of customer service experience required; medical office scheduling preferred.
• Proficiency with copier, fax, telephone system, postage equipment, and MS Outlook/Word/Excel; maintain confidentiality.

Responsibilities

• Schedule daily patient and physician appointments using Practice Management system.
• Answer calls, route messages, and manage front desk communications.
• Greet and register patients, collect co-pays, verify insurance coverage and update records.
• Maintain cash drawer and deposits; order office supplies.
• Verify referrals and pre-certifications; manage EMR queues.

Skills

Customer service

Communication skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Multitasking

Confidentiality

Education

High School Diploma

Tools

EMR system

Practice Management System

Copier

Phone system

Job description

The Christ Hospital is seeking a front desk scheduling clerk to manage daily patient and physician appointments using our Practice Management system and EMR. You will greet patients, verify insurance, collect co-pays, and handle busy front desk tasks with discretion and professionalism.

Responsibilities include answering calls, routing messages, and maintaining accurate records while upholding HIPAA and confidentiality standards in a fast-paced medical office.