Cardiology Patient Experience & Scheduler

Hartford HealthCare; Stamford (CT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Hartford HealthCare in Stamford, CT, is seeking a Patient Service Coordinator to greet patients, register them, and maintain records, ensuring a smooth, patient-centered experience. You will handle scheduling, insurance verification, and communications between patients and clinicians, using Epic and patient portals to keep information accurate and accessible.

This role emphasizes excellent service, efficient operations, and adherence to privacy standards, with a Monday–Friday schedule and

Qualifications

• High school diploma/GED or equivalent; 2+ years of customer service preferred.
• Minimum 1 year of customer service in a fast-paced medical office.
• Experience with Epic is preferred.

Responsibilities

• Greet patients and answer routine questions.
• Register patients, verify insurance, update demographics.
• Schedule appointments and manage reminders.
• Support patient communications between patients and providers.
• Manage high call volumes following Standard Work.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma / GED or equivalent

Tools

Epic

Job description

Hartford HealthCare in Stamford, CT, is seeking a Patient Service Coordinator to greet patients, register them, and maintain records, ensuring a smooth, patient-centered experience. You will handle scheduling, insurance verification, and communications between patients and clinicians, using Epic and patient portals to keep information accurate and accessible.

This role emphasizes excellent service, efficient operations, and adherence to privacy standards, with a Monday–Friday schedule and