Cardiology Front Desk & Scheduling Specialist

Hartford HealthCare; Trumbull (CT); On-site; USD 25,000 - 33,000; Full time

Job summary

Hartford HealthCare is seeking a Patient Service Coordinator in Connecticut. The role focuses on greeting patients, registering them, and ensuring a positive patient experience at the front desk. It involves coordinating with healthcare providers and managing appointment flow.

The position requires strong customer service skills, a high school diploma or GED, and Epic system familiarity. This on-site role supports Hartford HealthCare's network across CT locations and emphasizes efficient,

Qualifications

• High school diploma or GED, or 2+ years in medical front desk customer service.
• Epic experience preferred.

Responsibilities

• Greet patients and register them while maintaining records.
• Answer routine questions and facilitate communication between patients and providers.
• Schedule appointments and prepare patients for visits.
• Collect co-pays and explain billing policies.
• Manage high call volumes and use Epic and patient portal systems.

Skills

Customer Service

Communication

Front Desk

Education

High school diploma or GED

Tools

Epic

Job description

Hartford HealthCare is seeking a Patient Service Coordinator in Connecticut. The role focuses on greeting patients, registering them, and ensuring a positive patient experience at the front desk. It involves coordinating with healthcare providers and managing appointment flow.

The position requires strong customer service skills, a high school diploma or GED, and Epic system familiarity. This on-site role supports Hartford HealthCare's network across CT locations and emphasizes efficient,