Car Wash Site Manager: Growth & Operations

Spotless Brands LLC; Oklahoma City (OK); On-site; USD 38,000 - 45,000; Full time

Job summary

Spotless Brands LLC seeks an Operations Leader for Okie Express Auto Wash in Oklahoma City, OK. The role focuses on growing membership sales and meeting site goals while managing cash, inventory, staff, and safety.

You will supervise the site team, handle customer and employee relations, coordinate with the District/Market Manager, and ensure equipment maintenance and compliance with company policies. This position requires flexibility, outdoor work, and a commitment to excellent service.

Qualifications

• Sales or leadership experience.
• Excellent customer service and professionalism.
• Able to stand long periods, lift up to 50 lbs, and operate in a fast-paced outdoor environment.
• Flexible availability including nights, weekends, and holidays.
• Able to work outdoors in seasonal weather conditions.
• Minimum age 18.
• Able to pass a contingent background screening.

Responsibilities

• Grow membership sales and meet site sales goals.
• Manage car wash site financial accounting, invoicing, labor, and cash deposits.
• Ensure proper inventory of chemicals, office supplies, and uniforms.
• Communicate daily with District or Market Manager regarding concerns and questions.
• Assess and resolve vehicle damage complaints.
• Manage staffing, training, and performance of team members.
• Administer feedback and disciplinary actions as needed.
• Satisfactorily resolve customer and team member complaints, including HR collaboration.
• Maintain understanding of site equipment; perform maintenance and troubleshoot on-site equipment.
• Oversee employee safety and respond to safety incidents.
• Demonstrate professionalism and respectful communication at all times.
• Follow company rules and policies and escalate policy violations.
• Other duties as assigned.

Skills

Sales or leadership experience

Customer service excellence

Stand for long periods / lift up to 50

Flexible availability

Outdoor work in seasonal weather

Age 18+

Background screening

Job description

Spotless Brands LLC seeks an Operations Leader for Okie Express Auto Wash in Oklahoma City, OK. The role focuses on growing membership sales and meeting site goals while managing cash, inventory, staff, and safety.

You will supervise the site team, handle customer and employee relations, coordinate with the District/Market Manager, and ensure equipment maintenance and compliance with company policies. This position requires flexibility, outdoor work, and a commitment to excellent service.