Car Wash Ops Assistant Manager - Lead a Fast-Paced Team

Nouria; West Springfield (MA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Performance incentives

Leadership development

Tuition assistance

401(k) savings plan

Paid time off

Paid holidays

Life insurance

Disability benefits

Employee assistance programs

Job summary

Nouria Energy’s Golden Nozzle Car Wash is seeking an Assistant Manager to support daily high-volume operations in West Springfield, MA. You’ll lead teams, coach staff, and help optimize workflows to minimize wait times and maximize customer satisfaction.

A focus on safety and proactive problem-solving will be essential to drive site performance. The role requires leadership experience, strong organizational and communication skills, and a willingness to work up to 50 hours weekly, including

Qualifications

• Minimum High School Diploma or equivalent.
• Solid customer-service mindset with a focus on safety.
• Experience in supervising or leading a team preferred.

Responsibilities

• Assist in supervising daily site operations, staffing, and scheduling.
• Coach and provide feedback to team members to improve performance.
• Ensure clean, safe, and fully operational facility and equipment.
• Deliver best-in-class customer service and handle inquiries promptly.
• Support sales initiatives and membership growth strategies.
• Monitor inventory and coordinate restocking of supplies.
• Enforce safety procedures and regulatory compliance.
• Review KPIs and help drive site performance with the Site Manager.
• Lead shifts and step in during Site Manager absence when needed.

Skills

Team Leadership

Customer Service

Problem Solving

Communication

Safety & Compliance

Multitasking

Coaching

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Nouria Energy’s Golden Nozzle Car Wash is seeking an Assistant Manager to support daily high-volume operations in West Springfield, MA. You’ll lead teams, coach staff, and help optimize workflows to minimize wait times and maximize customer satisfaction.

A focus on safety and proactive problem-solving will be essential to drive site performance. The role requires leadership experience, strong organizational and communication skills, and a willingness to work up to 50 hours weekly, including