Car Wash Ops Lead - Growth, Perks & Impact

Nouria; Greenfield (MA); Sur place; USD 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Performance incentives

Leadership development opportunities

Fast-paced, team-oriented environment

Impact on site success and customerS

Résumé du poste

Nouria Energy is seeking a hands-on Assistant Manager for the Golden Nozzle Car Wash to support daily operations at a high-volume site. You will work with the Site Manager to maximize performance, develop the team, and ensure an exceptional customer experience.

Responsibilities include supervising shifts, maintaining clean and safe facilities, optimizing workflow, and delivering best-in-class service. Flexible hours and weekend availability are required; starting rate is $16.00 per hour.

Qualifications

• Supervisory or leadership experience preferred (car wash, automotive, retail, or service industry a plus).
• Ability to motivate, coach, and support a high-performing team.
• Strong organizational, communication, and multitasking skills.
• Customer-first mindset with a commitment to delivering exceptional service.
• Basic knowledge of car wash equipment, maintenance practices, and safety standards is a plus.
• Proficiency with Microsoft Office and basic operational software systems.
• High School Diploma or equivalent.

Responsabilités

• Assist in supervising daily site operations including staffing support, scheduling assistance, coaching, and performance feedback.
• Help ensure the facility, equipment, and grounds are clean, safe, and fully operational at all times.
• Support efforts to optimize workflow and vehicle throughput to minimize wait times and enhance the customer experience.
• Provide best-in-class customer service by addressing inquiries, feedback, and concerns promptly and professionally.
• Assist with executing sales initiatives and membership growth strategies to drive revenue and customer retention.
• Help monitor inventory levels and coordinate ordering and restocking of chemicals, parts, and operational supplies.
• Enforce company safety procedures and regulatory compliance standards.
• Support review of operational reports, KPIs, and performance metrics to improve site performance.
• Partner with the Site Manager to execute site-specific goals and business initiatives.
• Help resolve employee and customer concerns to maintain a positive, productive environment.
• Lead shifts and oversee operations in the Site Manager’s absence when needed.

Connaissances

Problem Solving

Team Leadership

Customer Service

Results-Driven

Safety Compliance

Coaching

Organization

Communication

Multitasking

MS Office

Formation

High School Diploma

Outils

MS Office

Description du poste

Nouria Energy is seeking a hands-on Assistant Manager for the Golden Nozzle Car Wash to support daily operations at a high-volume site. You will work with the Site Manager to maximize performance, develop the team, and ensure an exceptional customer experience.

Responsibilities include supervising shifts, maintaining clean and safe facilities, optimizing workflow, and delivering best-in-class service. Flexible hours and weekend availability are required; starting rate is $16.00 per hour.