Canvas & Educational Tech Support Technician - Flexible

Women In Science; Troy (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Women In Science seeks a Support Technician for Educational Technology at Troy University to troubleshoot Canvas LMS issues, handle helpdesk requests, and assist students, staff, and faculty. You will work with Turnitin, Respondus, NetTutor, and Camtasia integrations and manage tickets in Team Dynamix to resolve technical problems.

The role requires a bachelor's degree or equivalent experience in PC technical support and knowledge of Learning Management Systems.

Qualifications

• Bachelor’s degree in a related field or equivalent combination of training and related work experience in PC technical support.
• Knowledge of commonly-used concepts, practices, and procedures with Learning Management Systems.

Skills

LMS knowledge

PC technical support

Helpdesk

Canvas LMS

Team Dynamix

Education

Bachelor's degree or equivalent

Tools

Canvas LMS

Turnitin

Respondus

Camtasia

Team Dynamix

Job description

Women In Science seeks a Support Technician for Educational Technology at Troy University to troubleshoot Canvas LMS issues, handle helpdesk requests, and assist students, staff, and faculty. You will work with Turnitin, Respondus, NetTutor, and Camtasia integrations and manage tickets in Team Dynamix to resolve technical problems.

The role requires a bachelor's degree or equivalent experience in PC technical support and knowledge of Learning Management Systems.