Educational Technology Support Specialist

Troy University; Troy (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Troy University seeks a Support Technician for Educational Technology to assist faculty and students with learning platforms and classroom technology. This full-time role involves ticket handling, problem solving, and timely communication in a campus-based environment.

Applicants should have a bachelor’s degree or equivalent in a related field and solid knowledge of Learning Management Systems. The position offers flexible hours and weekend coverage at Troy.

Qualifications

• 1. Bachelor’s degree in a related field, OR equivalent combination of training and related work experience in PC technical support
• 2. Knowledge of commonly-used concepts, practices, and procedures with Learning Management Systems.

Skills

Bachelor’s degree or related field

Learning Management System knowledge

PC technical support

Education

Bachelor’s degree or equivalent

Related work experience in PC technical support

Job description

Troy University seeks a Support Technician for Educational Technology to assist faculty and students with learning platforms and classroom technology. This full-time role involves ticket handling, problem solving, and timely communication in a campus-based environment.

Applicants should have a bachelor’s degree or equivalent in a related field and solid knowledge of Learning Management Systems. The position offers flexible hours and weekend coverage at Troy.