Cannabis Wellness Advisor - Customer Education & Support

FALL CREEK FARM & NURSERY; Planebrook (PA); On-site; USD 19,000 - 25,000; Full time

Job summary

FALL CREEK FARM & NURSERY in Planebrook, PA is hiring a Cannabis Advisor to deliver exceptional customer service and educate shoppers on cannabis products. This full-time role requires compliance with state regulations, accurate POS transactions, and maintaining an organized store front.

You will greet customers, answer questions about product types and usage, and support the store team in a fast-paced retail environment while upholding safety and cleanliness standards.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21+ and comply with all local, state, and company regulations.
• Criminal background check and state badging required.
• Willingness to learn about cannabinoids, terpenes and product use.

Responsibilities

• Greet customers and patients with a positive attitude.
• Educate customers on cannabis products and uses (no medical advice).
• Maintain clean, organized workstation and storefront.
• Process transactions and update inventory in METRC/BioTrack.
• Stock and replenish displays of regulated inventory.
• Assist managers and other Cannabis Advisors as needed.

Skills

Customer service

Learning cannabinoids

Education

High School diploma or equivalent

Job description

FALL CREEK FARM & NURSERY in Planebrook, PA is hiring a Cannabis Advisor to deliver exceptional customer service and educate shoppers on cannabis products. This full-time role requires compliance with state regulations, accurate POS transactions, and maintaining an organized store front.

You will greet customers, answer questions about product types and usage, and support the store team in a fast-paced retail environment while upholding safety and cleanliness standards.