Cannabis Wellness Advisor

FALL CREEK FARM & NURSERY; East Side (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

FALL CREEK FARM & NURSERY is seeking a Cannabis Advisor to provide exceptional customer service, educate customers on cannabis products, and assist with patient record management as needed.

The role requires greeting customers, building rapport with regular clients, and staying updated on regulatory requirements to ensure compliant operations. You will assist managers and other advisors and help maintain a clean, organized retail space.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Possess a positive attitude while greeting customers and patients.
• Be an advocate of cannabis customer care.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
• Be open to continued, on-going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
• Responsible for other duties as assigned

Skills

Customer service

Retail experience

Communication

Education

High School Diploma

Tools

Word

Excel

Job description

FALL CREEK FARM & NURSERY is seeking a Cannabis Advisor to provide exceptional customer service, educate customers on cannabis products, and assist with patient record management as needed.

The role requires greeting customers, building rapport with regular clients, and staying updated on regulatory requirements to ensure compliant operations. You will assist managers and other advisors and help maintain a clean, organized retail space.