Cannabis Education & Wellness Advisor

FALL CREEK FARM & NURSERY; Highland Park (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

FALL CREEK FARM & NURSERY is seeking a Cannabis Advisor to deliver exceptional customer service and individualized educational consulting in a retail setting. You will guide customers and patients, help navigate cannabis products, and support order accuracy while maintaining a compliant, clean storefront.

The role emphasizes ongoing cannabis education, teamwork, and ensuring a positive shopping experience in a fast-paced environment.

Qualifications

• Minimum high school diploma or equivalent required.
• 1-2 years of retail or hospitality experience preferred.
• Must be 21 years of age and able to pass background checks and state badging requirements.

Responsibilities

• Greet customers and patients with a positive attitude and provide exceptional service.
• Educate customers on cannabis products and usage as a wellness product (not medical advice).
• Build rapport to promote repeat business and assist with online order accuracy and pickup.
• Maintain a clean, organized workstation and comply with local/state cannabis regulations.
• Support store management and other Cannabis Advisors as needed.

Skills

Customer service

Retail experience

Communication

Attention to detail

Education

High School Diploma or equivalent

Tools

Word

Excel

Email

Job description

FALL CREEK FARM & NURSERY is seeking a Cannabis Advisor to deliver exceptional customer service and individualized educational consulting in a retail setting. You will guide customers and patients, help navigate cannabis products, and support order accuracy while maintaining a compliant, clean storefront.

The role emphasizes ongoing cannabis education, teamwork, and ensuring a positive shopping experience in a fast-paced environment.