Cannabis Wellness Advisor

FALL CREEK FARM & NURSERY; Reno (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

FALL CREEK FARM & NURSERY is seeking a Cannabis Advisor to deliver exceptional customer service, educate customers, and assist with store operations in Reno, Nevada. You’ll greet customers, explain product types and usage (not medical advice), stock displays, process POS transactions, and help maintain compliance with state regulations.

Minimum: High School diploma, 1–2 years in retail or hospitality, 21+, ability to learn cannabinoids and terpenes, and basic office software.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Possess a positive attitude while greeting customers and patients.
• Be an advocate of cannabis customer care.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
• Be open to continued, on-going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
• Responsible for other duties as assigned

Job description

FALL CREEK FARM & NURSERY is seeking a Cannabis Advisor to deliver exceptional customer service, educate customers, and assist with store operations in Reno, Nevada. You’ll greet customers, explain product types and usage (not medical advice), stock displays, process POS transactions, and help maintain compliance with state regulations.

Minimum: High School diploma, 1–2 years in retail or hospitality, 21+, ability to learn cannabinoids and terpenes, and basic office software.