Cannabis Wellness Advisor

FALL CREEK FARM & NURSERY; Orlando (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

FALL CREEK FARM & NURSERY is seeking a Cannabis Advisor to deliver personalized customer service and educational consulting in a retail setting. You will guide customers and patients through cannabis products, help with product selection, and ensure accurate order processing while maintaining compliance.

The role requires up to date cannabis knowledge, the ability to educate without medical advice, and the capacity to work in a fast-paced environment. Training and ongoing education are expected.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21+ and comply with all regulations.
• Background check and state badging as directed.
• Interest in cannabinoids, terpenes, and product applications.
• Ability to use computers and printers and basic software.

Responsibilities

• Greet customers and patients with a positive attitude.
• Educate customers on cannabis products and usage options.
• Build rapport to promote repeat business.
• Provide information on product types, methods and efficacy (no medical advice).
• Maintain a clean, organized workstation and store front.
• Ensure accuracy of online orders and complete POS transactions.
• Stock, merchandize, and replenish displays; follow compliance rules.
• Understand local/state regulations and METRC/BioTrack inventory systems.
• Assist managers and other Cannabis Advisors as needed.

Skills

Customer service

Retail experience

Communication

Education

High School Diploma

Tools

MS Word & Excel

Job description

FALL CREEK FARM & NURSERY is seeking a Cannabis Advisor to deliver personalized customer service and educational consulting in a retail setting. You will guide customers and patients through cannabis products, help with product selection, and ensure accurate order processing while maintaining compliance.

The role requires up to date cannabis knowledge, the ability to educate without medical advice, and the capacity to work in a fast-paced environment. Training and ongoing education are expected.