Cannabis Retail Shift Supervisor - Lead & Develop Team

Trulieve; Bartow (FL); On-site; USD 19,000 - 26,000; Full time

Job summary

Trulieve in Bartow, FL is hiring a Shift Supervisor to support the General Manager and lead store staff. You will oversee daily operations, maintain customer service standards, and ensure compliance with state regulations while ensuring a safe, welcoming environment for patients.

The role requires prior retail management and cash handling experience, strong communication, and the ability to work evenings, weekends, and holidays.

Qualifications

• High School Diploma required.
• Prior management experience, preferably in retail and/or customer service.
• Must have prior cash-handling experience.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff.
• Able to communicate in conversational English with customers and team; operate electronic equipment.

Responsibilities

• Open/close procedures and supervise staff.
• Maintain brand standards in visual merchandising.
• Ensure regulatory compliance with state regulations.
• Provide coaching, training, and development to the team.
• Handle patient issues and escalations.
• Maintain confidentiality and professional relationships.
• Perform other tasks assigned by management.

Skills

Cash handling

Leadership

Customer service

Communication

Confidentiality

Education

High School Diploma

Tools

POS System

Scanner

Computer

Job description

Trulieve in Bartow, FL is hiring a Shift Supervisor to support the General Manager and lead store staff. You will oversee daily operations, maintain customer service standards, and ensure compliance with state regulations while ensuring a safe, welcoming environment for patients.

The role requires prior retail management and cash handling experience, strong communication, and the ability to work evenings, weekends, and holidays.