Cannabis Retail Operations Lead

Good Day Farm; Joplin (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Good Day Farm is seeking an Assistant General Retail Manager to support the Retail General Manager in daily store operations, staff leadership, inventory control, opening/closing procedures, and customer service excellence in a licensed cannabis environment.

The role emphasizes training, scheduling, cash handling, compliance with regulations, merchandising, promotions, and building a positive team culture while ensuring safe, compliant, and profitable store performance.

Qualifications

• At least 1 year in a leadership position in retail, hospitality, service, or cannabis.
• Cannabis industry experience preferred.
• Must be able to clear a background check.
• Strong written and verbal communication skills; people management.
• Positive attitude and flexibility.
• Experience in cash and inventory management.
• Microsoft Office experience.

Responsibilities

• Lead staff training and development; assist in hiring and team management.
• Set staff schedules and assist in payroll targets.
• Maintain store culture and lead by example.
• Meet revenue and sales targets with daily leadership.
• Build customer relations and service culture.
• Oversee inventory processes and loss prevention.
• Oversee daily opening/closing, cash handling, and till procedures.
• Ensure store upkeep, supplies, cleaning, and maintenance.
• Ensure compliance with cannabis regulations and self-education.
• Visual Merchandising and promotions coordination.

Job description

Good Day Farm is seeking an Assistant General Retail Manager to support the Retail General Manager in daily store operations, staff leadership, inventory control, opening/closing procedures, and customer service excellence in a licensed cannabis environment.

The role emphasizes training, scheduling, cash handling, compliance with regulations, merchandising, promotions, and building a positive team culture while ensuring safe, compliant, and profitable store performance.