Dispensary General Manager: Lead Sales, Compliance & People

Good Day Farm; Whitehurst (LA); On-site; USD 90,000 - 110,000; Full time

Job summary

Good Day Farm is seeking a General Manager to oversee all dispensary operations, drive sales performance, and ensure regulatory compliance. You will lead the team, manage staffing, payroll, inventory, and customer experience while reporting to Market Management.

The role requires strong leadership, strategic thinking, and a proven track record in retail or cannabis environments. Experience with METRC and Dutchie POS is preferred; flexibility in hours is required.

Qualifications

• 2–5 years in a leadership role in retail, hospitality, service, or cannabis.
• Bachelor’s degree or equivalent experience.
• 2–5 years of customer service experience.
• Cannabis industry experience preferred.
• Must clear a background check.
• Flexibility in working hours.

Responsibilities

• Lead staff training and development, hiring, scheduling, and payroll oversight.
• Set and communicate sales goals; monitor KPIs and promotions.
• Oversee daily operations, cash handling, and store opening/closing.
• Ensure inventory accuracy and compliance with METRC and internal processes.
• Maintain store appearance, curb appeal, and visual merchandising standards.
• Drive customer experience initiatives and loyalty program participation.

Skills

Team leadership

Customer service

Cash handling

Inventory management

POS systems

Cash flow management

Communication

Mall retail or cannabis retail

Education

Bachelor’s Degree or equivalent experience

Tools

Dutchie POS

METRC

Job description

Good Day Farm is seeking a General Manager to oversee all dispensary operations, drive sales performance, and ensure regulatory compliance. You will lead the team, manage staffing, payroll, inventory, and customer experience while reporting to Market Management.

The role requires strong leadership, strategic thinking, and a proven track record in retail or cannabis environments. Experience with METRC and Dutchie POS is preferred; flexibility in hours is required.