Cannabis Retail Associate — Guest Advocate & POS Pro

Story-Cannabis; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PTO and 8 paid holidays

Medical, Dental, and Vision Insurance

401k retirement savings plan

Short-Term & Long-Term disability

Employee Assistance Program

Employee referral program

Job summary

Story Cannabis in Columbus, OH is seeking a Retail Associate to greet customers, guide product selections, and deliver an exceptional shopping experience. You will bring brand passion, product knowledge, and a service-oriented mindset to every guest.

This role blends customer service, education, and operational precision, including POS transactions, inventory, and team collaboration. We offer an inclusive culture, PTO, insurance, and a path to grow with Story as we expand.

Qualifications

• High School diploma or GED required.
• Experience in customer service preferred.
• 21+ years old; eligible to work in the United States.
• Must have valid State-Issued ID or U.S. Passport and reliable transportation.

Responsibilities

• Greet customers and guide product selections.
• Process sales and enter customer data accurately.
• Maintain cash drawer and handle cash/debit transactions.
• Keep store clean, stocked, and organized; assist with inventory.
• Work as part of a team to meet timelines and compliance goals.
• Perform special projects as assigned.

Skills

Customer service

Mathematics

Education

High School Diploma or GED

Tools

POS system

Cash handling

Job description

Story Cannabis in Columbus, OH is seeking a Retail Associate to greet customers, guide product selections, and deliver an exceptional shopping experience. You will bring brand passion, product knowledge, and a service-oriented mindset to every guest.

This role blends customer service, education, and operational precision, including POS transactions, inventory, and team collaboration. We offer an inclusive culture, PTO, insurance, and a path to grow with Story as we expand.