Cannabis Retail Concierge: Customer Experience & POS

Story Companies; Phoenix (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

PTO and holidays

Medical, dental, vision insurance

401k retirement plan

Disability insurance

EAP

Employee referral program

Job summary

Story Cannabis in Phoenix seeks a friendly Retail Associate to be the face of our stores, guiding customers through product selections, ensuring an exceptional shopping experience, and bringing our brand to life through genuine interactions and knowledge.

This role blends customer service, education, and operational precision, with duties from greeting customers, entering data into POS, handling cash, stocking shelves, counting inventory, and collaborating with a diverse team to meet sales and

Qualifications

• Minimum high school diploma or GED required.
• Retail or customer service experience preferred.
• Must be 21+ and legally eligible to work in the U.S.
• Marijuana knowledge is a bonus.

Responsibilities

• Greet customers and guide them through store experiences.
• Enter customer data into POS systems accurately.
• Handle cash and debit transactions and maintain a balanced drawer.
• Provide high levels of customer service with product knowledge.
• Inventory, stock, and merchandise store efficiently.
• Collaborate with team to meet sales and compliance goals.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Math skills

Time management

Teamwork

Product knowledge

Education

High School Diploma or GED

Job description

Story Cannabis in Phoenix seeks a friendly Retail Associate to be the face of our stores, guiding customers through product selections, ensuring an exceptional shopping experience, and bringing our brand to life through genuine interactions and knowledge.

This role blends customer service, education, and operational precision, with duties from greeting customers, entering data into POS, handling cash, stocking shelves, counting inventory, and collaborating with a diverse team to meet sales and