Cannabis Retail Specialist

Story Cannabis Co; Glendale (AZ); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401k

Disability insurance

Employee assistance program

Employee referral program

Job summary

Story Cannabis Co in Phoenix, AZ, is seeking a Retail Associate to provide a welcoming store experience, guide customers through product selections, and maintain operational precision. You will ensure compliant purchases, process transactions, and keep the store tidy and organized to deliver an exceptional guest experience.

The role emphasizes product knowledge, teamwork, and efficient store operations with a focus on accuracy, speed, and customer satisfaction.

Qualifications

• Minimum high school diploma or GED.
• Previous customer service experience preferred.
• Marijuana knowledge a bonus.
• Must be 21+ years old and able to work in the U.S.
• Valid ID or U.S. Passport required.
• Reliable transportation and flexible scheduling.

Responsibilities

• Greet customers warmly and guide through product selections.
• Input customer information into POS/database ensuring eligibility for purchase.
• Complete all sales and duties per SOP.
• Provide exceptional customer service with product knowledge.
• Handle cash/debit transactions accurately and balance drawer.
• Operate POS system and cash drawer; stock and organize store.
• Conduct nightly inventory of store products.
• Collaborate with team to meet sales and compliance goals.
• Support special projects as assigned by management.

Skills

Customer service

Cash handling

Compliance awareness

21+ age

Legal work eligibility

Identification documents

Education

High School Diploma or GED

Job description

Story Cannabis Co in Phoenix, AZ, is seeking a Retail Associate to provide a welcoming store experience, guide customers through product selections, and maintain operational precision. You will ensure compliant purchases, process transactions, and keep the store tidy and organized to deliver an exceptional guest experience.

The role emphasizes product knowledge, teamwork, and efficient store operations with a focus on accuracy, speed, and customer satisfaction.