Cannabis Retail Associate — Guest Experience Pro

Story Cannabis Co; Ohio; Presencial; USD 17 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

PTO and holidays

Medical, Dental, and Vision Insurance

401k retirement plan

Short-Term & Long-Term disability

EAP

Employee referral program

Resumo da oferta

Story Cannabis Co in Ohio is seeking a Retail Associate to greet customers, guide product selections, and deliver an exceptional shopping experience. You will bring our brand to life through genuine interactions, product knowledge, and a passion for helping guests find what fits their needs.

This role blends customer service, education, and operational accuracy—handling POS transactions, verifying eligibility, stocking shelves, and collaborating with teammates to meet sales and compliance goals.

Qualificações

• Minimum High School Diploma or G.E.D equivalent required.
• Previous customer services experience preferred.
• Marijuana knowledge a bonus.
• Must be over 21 years of age.
• Can legally work in the United States - all documentation required.
• Must have a valid State-Issued ID or U.S. Passport
• Must have reliable transportation.
• Must have no scheduling restrictions.
• Employment offers are contingent upon successful completion of all pre-employment background checks.

Responsabilidades

• Greet customers when entering the retail store with compassion and professionalism.
• Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase.
• Completes all sales and job duties per company SOP.
• Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge.
• Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer.
• Work with a diverse group of personalities - employees and customers.
• Possess excellent skills in mathematics.
• Be extremely organized, efficient, and a good manager of time & resources.
• Operate cash register, computer-based POS system, and cash drawer.
• Clean, stock, and organize retail store.
• Conduct nightly inventory counts of all retail store products.
• Work cohesively as part of a team to ensure sales, customer satisfaction, and designated timelines meet compliance goals.
• Work on special projects and assignments designated by management.
• Other duties as assigned.

Conhecimentos

Customer service

Cash handling

Mathematics

Teamwork

Formação académica

High School Diploma or GED

Ferramentas

POS system

Descrição da oferta de emprego

Story Cannabis Co in Ohio is seeking a Retail Associate to greet customers, guide product selections, and deliver an exceptional shopping experience. You will bring our brand to life through genuine interactions, product knowledge, and a passion for helping guests find what fits their needs.

This role blends customer service, education, and operational accuracy—handling POS transactions, verifying eligibility, stocking shelves, and collaborating with teammates to meet sales and compliance goals.