Cannabis Retail Associate - Customer-First Experience

Story Companies; Dublin (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

PTO & Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401k

Disability Insurance

EAP

Employee Referral Program

Job summary

Story Cannabis in Dublin, OH is looking for a Retail Associate to be the face of our store, greeting customers, guiding product selections, and delivering an exceptional shopping experience with knowledge and warmth.

You will blend customer service, education, and operational precision—handling cash and POS transactions, entering customer data, maintaining stock, and contributing to team success while upholding our standards and compliance.

Qualifications

• Minimum High School Diploma or GED equivalent.
• Marijuana knowledge a bonus.
• Must be over 21 years of age.
• Can legally work in the United States – all documentation required.
• Must have a valid State-Issued ID or U.S. Passport
• Must have reliable transportation.
• Must have no scheduling restrictions.
• Employment offers contingent on successful pre-employment background checks.

Responsibilities

• Greet customers with compassion and professionalism.
• Enter customer information into database to verify eligibility for purchase.
• Complete all sales and job duties per SOP.
• Provide exceptional customer service through product knowledge.
• Handle cash and debit transactions with a balanced drawer.
• Operate cash register and POS system.
• Stock and organize the retail store.
• Conduct nightly inventory counts and assist with audits.
• Work as part of a team to meet sales and compliance goals.
• Support management with special projects as assigned.

Skills

Customer service

Cash handling

Mathematics

Teamwork

Education

High School Diploma or GED

Tools

POS system

Cash register

Job description

Story Cannabis in Dublin, OH is looking for a Retail Associate to be the face of our store, greeting customers, guiding product selections, and delivering an exceptional shopping experience with knowledge and warmth.

You will blend customer service, education, and operational precision—handling cash and POS transactions, entering customer data, maintaining stock, and contributing to team success while upholding our standards and compliance.