Cannabis Retail Specialist — Customer Focus & Growth

Story Cannabis Co; Lake Havasu City (AZ); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

PTO

Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401k

Disability Insurance

Life Insurance

EAP

Referral program

Commuter benefits

Product discounts

Bonuses

Résumé du poste

Story Cannabis Co is seeking a Retail Associate in Arizona to greet customers, guide product selections, and deliver an exceptional shopping experience. You will bring our brand to life through genuine interactions, product knowledge, and a passion for helping people find what fits their needs.

This role blends customer service, education, and operational precision to ensure a seamless experience for every guest who walks through our doors.

Qualifications

• Minimum High School Diploma or GED or equivalent.
• Previous customer service experience preferred.
• Marijuana knowledge is a bonus.
• Must be over 21 years of age.
• Legal work status in the United States.

Responsabilités

• Greet customers with compassion and professionalism.
• Enter customer information into database systems to verify eligibility for purchase.
• Complete all sales and duties per SOP.
• Provide exceptional customer service with product knowledge.
• Handle cash and debit transactions accurately with a balanced drawer.
• Operate cash register and POS systems.
• Keep store clean, stocked, and organized; conduct nightly inventory counts.
• Collaborate with team to meet sales, customer satisfaction, and compliance goals.
• Support special projects and other duties as assigned.

Connaissances

Customer service

Cash handling

POS system

Product knowledge

Communication

Formation

High School Diploma or GED

Outils

POS system

Cash register

Description du poste

Story Cannabis Co is seeking a Retail Associate in Arizona to greet customers, guide product selections, and deliver an exceptional shopping experience. You will bring our brand to life through genuine interactions, product knowledge, and a passion for helping people find what fits their needs.

This role blends customer service, education, and operational precision to ensure a seamless experience for every guest who walks through our doors.