Campus Store Manager: Lead Team, Drive Sales, Elevate Service

Shepherd; Nampa (ID); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Follett Higher Education in the United States is seeking a Campus Store Manager to lead all aspects of store operations and drive sales growth while delivering exceptional customer service on campus.

You will mentor the team, manage financial metrics, and partner with campus leadership to support short and long-term planning. This role emphasizes industry-standard retail excellence and adherence to company policies.

Qualifications

• Bachelor's Degree or Equivalent required.
• 3-5 years of retail management or strong customer service experience.
• General Computer Skills.

Responsibilities

• Drive sales through execution of operating plans, promotions, events, and merchandising.
• Develop campus relationships and manage campus communications and partnerships.
• Lead talent management: recruit, train, coach, and develop team members.
• Maintain exceptional customer service and solve customer issues while ensuring store cleanliness and safety.
• Handle other duties to support overall store operations.

Skills

Retail management

Team leadership

Customer service

Communication

Financial acumen

Education

Bachelor's Degree or Equivalent

Tools

General Computer Skills

Job description

Follett Higher Education in the United States is seeking a Campus Store Manager to lead all aspects of store operations and drive sales growth while delivering exceptional customer service on campus.

You will mentor the team, manage financial metrics, and partner with campus leadership to support short and long-term planning. This role emphasizes industry-standard retail excellence and adherence to company policies.