Campus Store Manager — Higher Ed Retail Leader

Follett Corporation; Santa Fe (NM); On-site; USD 48,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

401k + company match

Vacation + sick days

Paid holidays

Quarterly Bonus Plan

Job summary

Follett Corporation is seeking a Campus Store Manager to lead all aspects of store operations across campus locations. You will inspire teams to drive sales growth, uphold brand and service standards, and mentor staff while monitoring financial metrics and long-term planning.

You will collaborate with the Regional Manager to optimize store performance, manage shrink, and ensure a high-quality customer experience.

Qualifications

• Bachelor's Degree or Equivalent required.
• 3-5 years of retail management or strong customer service experience preferred.
• General computer skills required.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Excellent customer service, communication, and presentation abilities.

Responsibilities

• Drive sales by executing operating plans and promotions for traditional and peak periods.
• Build campus relationships through events, communications, and partnerships.
• Lead full-cycle talent management: recruit, train, coach, and develop the team.
• Deliver engaging customer service and solutions-based selling to improve market share.
• Perform other store operations duties as needed and ensure health and safety compliance.

Skills

Retail management

Customer service

Financial acumen

Strong communication

Team leadership

Education

Bachelor's Degree or Equivalent

Job description

Follett Corporation is seeking a Campus Store Manager to lead all aspects of store operations across campus locations. You will inspire teams to drive sales growth, uphold brand and service standards, and mentor staff while monitoring financial metrics and long-term planning.

You will collaborate with the Regional Manager to optimize store performance, manage shrink, and ensure a high-quality customer experience.