Campus Store Manager - Lead a High-Impact Team

Follett; Tyler (TX); On-site; USD 38,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k + company match

Vacation & sick days

10 paid company holidays

Bonus Plan

Job summary

Follett is seeking a Campus Store Manager to lead store operations, motivate teams, and drive sales growth while upholding brand and operational excellence. You will inspire mentorship and oversee financial metrics, store performance, and planning with regional support.

The role emphasizes customer service, campus engagement, and adherence to Follett Values, with opportunities to influence store strategy and campus partnerships across locations.

Qualifications

• Bachelor's degree or equivalent required.
• 3–5 years of retail management or strong customer service experience.
• Strong organizational, time management, and problem-solving skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building and demonstrated ability to influence a team.
• Travel: minimal — less than 10%.

Responsibilities

• Lead in-store promotions, displays, and merchandising to drive sales.
• Develop campus relationships and coordinate events with stakeholders.
• Hire, train, coach, and develop store team members; manage performance.
• Deliver outstanding customer service and address escalated issues.
• Ensure store compliance, safety, and health standards.

Skills

Leadership

Customer service

Communication

Analytical thinking

Financial acumen

Relationship building

Time management

Problem solving

Team development

Education

Bachelor's Degree or Equivalent

Job description

Follett is seeking a Campus Store Manager to lead store operations, motivate teams, and drive sales growth while upholding brand and operational excellence. You will inspire mentorship and oversee financial metrics, store performance, and planning with regional support.

The role emphasizes customer service, campus engagement, and adherence to Follett Values, with opportunities to influence store strategy and campus partnerships across locations.